---
title: "Frequently Asked Questions"
url: https://www.titinkmbiomedical.com/faqs/
updated: 2025-05-29
---

# Frequently Asked Questions

## Frequently Asked Questions About Humero Tech

Welcome to our FAQs page where you can find answers to commonly asked questions about Humero Tech and our products.

### Frequently Asked Questions

Do You Ship Your Shoulder Devices?

Yes! We ship our devices in a secure, custom-made travel case for your convenience. Travel case is NOT included with purchase of the device.

How Do I Purchase One of Your Devices

Our devices may be purchased by reaching out directly to our sales team. [Contact us today](https://www.titinkmbiomedical.com/contact-us/) to order or inquire about ordering one of our rotator cuff devices.

Is There A Warranty On Your Shoulder Device?

Yes! We offer a multi-year warranty on our equipment and all components.

What Happens If I Have Trouble With My Equipment?

All issues with the equipment are taken very seriously by Titin KM Biomedical®. We will attempt to troubleshoot and resolve any issues through one-on-one discussions. If the problem cannot be resolved in this manner, a technician will be sent to your location to work directly with your team and device.

## Still Have Questions?

#### Contact Titin KM to learn more about the Humero Tech products or setup a product demo

[Contact Us](https://www.titinkmbiomedical.com/contact-us/)

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